Cancellation Right

As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier,

  • the goods (in the case of the delivery of one product or a uniform delivery of several goods that you have ordered as part of a uniform order) or
  • the last goods (if several goods are delivered separately that you have ordered as part of a single order) or
  • the last partial shipment or the last piece (in the case of delivery of one or more goods that you have ordered as part of a single order, in several partial shipments or pieces)

have or has taken possession of.

In order to exercise your right of cancellation, you must inform us (KaWaTec GmbH, Schmiedgasse 34, AT-8430 Leibnitz, office(at) about your decision to cancel this contract by means of a clear declaration (e.g. by post as a letter or by email). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received the goods under this contract. For this repayment we use transfers to the account number that you have given us, unless something else has been expressly agreed with you; in no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back. You must return the goods immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

Cancellation form – sample

(Please fill out this form and send it by post as a letter or by email to our business address: KaWaTec GmbH, Schmiedgasse 34, AT-8430 Leibnitz, office(at)

Subject: Cancellation

I / we (*) hereby cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notified on paper)



(*)Cross out inapplicable.